/* Import common styles */
@import url('Ticketcommon.css');

/* Video Background styles for the body */
/* Changed .login-video-background to .ticket-form-video-background for consistency with HTML */
body.ticket-form-video-background {
    position: relative;
    /* Ensure body content is above the video */
    /* REMOVED: z-index: 1; - Not needed here, main-content-area will handle stacking */
    display: flex;
    /* Make body a flex container */
    flex-direction: column;
    /* Stack children vertically */
    justify-content: center;
    /* Center content vertically */
    align-items: center;
    /* Center content horizontally */
    min-height: 100vh;
    /* Ensure it takes full viewport height */
    box-sizing: border-box;
    padding-top: 70px; /* NEW: Add padding for the fixed auth header (70px height) */
    padding-bottom: var(--spacing-xl);
    /* Add padding for bottom content */
    background-color: transparent;
    /* Ensure background is transparent to show video */
    overflow-y: auto;
    /* Add this line to enable vertical scrolling */
}

/* Video element itself */
.background-video {
    position: fixed;
    /* Keep video fixed in viewport */
    right: 0;
    bottom: 0;
    min-width: 100%;
    min-height: 100%;
    width: auto;
    height: auto;
    z-index: -100;
    /* Ensures it's behind all other content */
    object-fit: cover;
    /* Ensures the video covers the area while maintaining aspect ratio */
    filter: brightness(0.6);
    /* Slightly dim the video to make content more readable */
}

/* Overlay for light mode video background */
body.ticket-form-video-background:not(.dark-theme)::before {
    content: '';
    position: fixed;
    /* Fixed position for the overlay */
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(255, 255, 255, 0.5);
    /* Semi-transparent white overlay */
    z-index: -99;
    /* Above the video (-100) but below all content */
    pointer-events: none;
    /* Allows clicks to pass through */
}

/* NEW: Style for the main content area wrapper to place it over the video */
.main-content-area {
    position: relative; /* Create a new stacking context */
    z-index: 2; /* Place it above the video background (-100) and overlay (-99) */
    display: flex; /* Keep it as flex container for internal centering */
    justify-content: center;
    align-items: center;
    flex-direction: column; /* Stack internal elements vertically */
    width: 100%; /* Take full width */
}


/* Ticket Form Container */
/* Renamed .login-container to .ticket-form-container for clarity and consistency */
.ticket-form-container {
    background-color: rgba(var(--bg-white-rgb, 255, 255, 255), 0.8);
    padding: var(--spacing-xl);
    border-radius: var(--border-radius);
    box-shadow: var(--shadow-medium);
    width: 100%;
    max-width: 1000px;
    text-align: center;
    border: 1px solid var(--border-color);
    /* REMOVED: position: relative; z-index: 10; These are now handled by .main-content-area */
    margin: var(--spacing-md);
    margin-top: 0; /* NEW: Remove top margin since padding-top on body now handles it */
    margin-bottom: var(--spacing-xl);
    /* Adjusted margin-top */

    flex-shrink: 0;
    overflow-y: visible;
    /* Change from auto to visible */
}

/* Dark theme specific for ticket form container background */
body.dark-theme .ticket-form-container {
    background-color: rgba(0, 0, 0, 0.5);
    /* Semi-transparent black background */
}

/* Ticket Form Header */
.ticket-form-header {
    /* Renamed from .login-header */
    margin-bottom: var(--spacing-lg);
}

.ticket-form-header h1 {
    /* Renamed from .login-header h1 */
    font-size: 2.5rem;
    font-weight: 700;
    color: var(--primary-color);
    margin-bottom: var(--spacing-sm);
}

/* Dark theme for ticket form header H1 */
body.dark-theme .ticket-form-header h1 {
    color: var(--primary-light);
}

.ticket-form-header p {
    /* Renamed from .login-header p */
    color: var(--text-light);
    font-size: 1rem;
}

/* Ticket Form (the <form> element itself) */
.ticket-form {
    display: flex;
    flex-direction: column;
}

/* Styling for individual form sections (acting as cards) */
.ticket-form-section {
    background-color: var(--bg-light);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    padding: var(--spacing-md);
    margin-bottom: var(--spacing-lg);
    box-shadow: var(--shadow-light);
    border-left: 5px solid var(--primary-color);
    /* To give it a card-like accent */
}

/* RTL for form section border */
html[dir="rtl"] .ticket-form-section {
    border-left: none;
    border-right: 5px solid var(--primary-color);
}

.ticket-form-section h2 {
    color: var(--secondary-color);
    margin-bottom: var(--spacing-md);
    font-size: 1.5em;
    border-bottom: 1px dashed var(--border-color);
    padding-bottom: var(--spacing-sm);
}

/* Form row for grid layout on larger screens */
.form-row-grid {
    display: grid;
    gap: var(--spacing-md);
}

/* RTL for form row grid */
html[dir="rtl"] .form-row-grid {
    direction: rtl;
    /* Sets text direction and column order for grid */
}

/* Form group styles */
.form-group {
    margin-bottom: var(--spacing-md);
    position: relative;
    /* FIX: Added to correctly position icons */
}

.form-group label {
    display: block;
    margin-bottom: var(--spacing-sm);
    color: var(--text-color);
    font-weight: bold;
    text-align: left;
    /* Ensure labels are left-aligned */
}

/* RTL for form group labels */
html[dir="rtl"] .form-group label {
    text-align: right;
}

/* Input, Select, and Textarea styles */
.form-group input[type="text"],
.form-group input[type="email"],
.form-group input[type="number"],
.form-group input[type="tel"],
.form-group select,
.form-group textarea {
    width: 100%;
    padding: var(--spacing-sm) var(--spacing-md);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    background-color: var(--input-bg);
    color: var(--text-color);
    font-size: 1em;
    transition: border-color 0.3s ease, box-shadow 0.3s ease;
    box-sizing: border-box;
    /* Ensures padding doesn't add to the width */
    /* Adjusted padding-left for icon: icon width (24px) + spacing (var(--spacing-md)) + extra space (var(--spacing-sm)) */
    padding-left: calc(24px + var(--spacing-md) + var(--spacing-sm));
    padding-right: calc(var(--spacing-md) * 2 + 24px);
    /* For right icon + gap */
}

/* RTL for inputs and textareas */
html[dir="rtl"] .form-group input[type="text"],
html[dir="rtl"] .form-group input[type="email"],
html[dir="rtl"] .form-group input[type="number"],
html[dir="rtl"] .form-group input[type="tel"],
html[dir="rtl"] .form-group select,
html[dir="rtl"] .form-group textarea {
    padding-left: var(--spacing-md);
    padding-right: calc(24px + var(--spacing-md) + var(--spacing-sm));
    text-align: right;
    /* Align text to the right */
}

.form-group input[type="text"]:focus,
.form-group input[type="email"]:focus,
.form-group input[type="number"]:focus,
.form-group input[type="tel"]:focus,
.form-group select:focus,
.form-group textarea:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px var(--primary-light-transparent);
    outline: none;
}

.form-group textarea {
    resize: vertical;
    min-height: 80px;
}

/* Styles for the input group with icon */
.input-group {
    position: relative;
    /* Ensure this is also relative if it wraps an icon and input */
}


/* Styles for icons within input groups */
.input-group .icon {
    position: absolute;
    left: var(--spacing-md);
    /* Keeps icon positioned 16px from left */
    top: 50%;
    transform: translateY(-50%);
    color: var(--secondary-color);
    pointer-events: none;
    z-index: 2;
    width: 24px;
    /* Explicitly set width to better inform padding calculation */
    height: 24px;
    /* Explicitly set height */
    display: flex;
    /* Helps center the icon itself if it's smaller than 24x24 */
    align-items: center;
    justify-content: center;
    font-size: 1.1rem;
}

/* RTL for input group icons */
html[dir="rtl"] .input-group .icon {
    left: auto;
    right: var(--spacing-md);
}


/* Styling for uploaded attachments display */
.uploaded-attachments-display {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-md);
    padding: var(--spacing-sm);
    background-color: var(--bg-light);
    border-radius: var(--border-radius);
    border: 1px solid var(--border-color);
    margin-top: var(--spacing-md);
}

.uploaded-attachments-display .attachment-item {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    background-color: var(--bg-white);
    padding: var(--spacing-sm) var(--spacing-md);
    border-radius: var(--border-radius);
    box-shadow: var(--shadow-light);
    border-left: 5px solid var(--accent-color);
}

/* RTL for uploaded attachment items */
html[dir="rtl"] .uploaded-attachments-display .attachment-item {
    border-left: none;
    border-right: 5px solid var(--accent-color);
    flex-direction: row-reverse;
    /* Reverse order for icon on right */
    text-align: right;
    /* Align text to right */
}


.uploaded-attachments-display .attachment-item .file-icon {
    font-size: 1.4rem;
    color: var(--primary-color);
}

.uploaded-attachments-display .attachment-item .file-name {
    font-size: 0.95rem;
    color: var(--text-color);
}

.uploaded-attachments-display .attachment-item .thumbnail-delete-btn {
    background: none;
    border: none;
    color: var(--danger-color);
    font-size: 1rem;
    cursor: pointer;
}

/* Styling for attachment preview list (staging area) */
.attachment-preview-list {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-md);
    padding: var(--spacing-sm);
    background-color: var(--bg-light);
    border-radius: var(--border-radius);
    border: 1px solid var(--border-color);
    margin-top: var(--spacing-md);
}

.attachment-preview-list .attachment-item {
    position: relative;
    width: 100px;
    height: 100px;
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    overflow: hidden;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    background-color: var(--bg-white);
    box-shadow: var(--shadow-light);
    text-align: center;
}

.attachment-preview-list .attachment-item .file-icon {
    font-size: 3rem;
    color: var(--secondary-color);
}

.attachment-preview-list .attachment-item .file-name {
    font-size: 0.8rem;
    color: var(--text-color);
    word-break: break-all;
}

.attachment-preview-list .attachment-item .thumbnail-delete-btn {
    position: absolute;
    top: 5px;
    right: 5px;
    background-color: var(--danger-color);
    color: var(--text-white);
    border: none;
    border-radius: 50%;
    width: 20px;
    height: 20px;
    display: flex;
    justify-content: center;
    align-items: center;
    cursor: pointer;
    font-size: 0.8rem;
}

/* RTL for thumbnail delete button */
html[dir="rtl"] .attachment-preview-list .attachment-item .thumbnail-delete-btn {
    left: 5px;
    right: auto;
}


.attachment-preview-list .attachment-item .thumbnail-progress-overlay {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.7);
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    color: var(--text-white);
    font-size: 0.9rem;
    opacity: 0;
    transition: opacity 0.3s ease;
}

.attachment-preview-list .attachment-item .thumbnail-progress-overlay.show {
    opacity: 1;
}

.attachment-preview-list .attachment-item .thumbnail-progress-bar {
    width: 80%;
    height: 8px;
    background-color: var(--border-color);
    border-radius: 4px;
    overflow: hidden;
}

.attachment-preview-list .attachment-item .thumbnail-progress-bar-fill {
    height: 100%;
    background-color: var(--primary-color);
    width: 0%;
}

.attachment-preview-list .attachment-item .upload-percentage {
    font-weight: 600;
    color: var(--primary-color);
}

/* Upload controls */
.upload-controls {
    display: flex;
    justify-content: center;
    gap: var(--spacing-md);
    margin-top: var(--spacing-md);
}

.upload-controls .btn {
    flex-grow: 1;
    min-width: 120px;
}

/* Full width utility class */
.full-width-grid {
    grid-column: 1 / -1;
}

/* Error message styling */
.error-message {
    color: var(--danger-color);
    font-size: 0.85em;
    margin-top: var(--spacing-xs);
    text-align: left;
}

/* RTL for error messages */
html[dir="rtl"] .error-message {
    text-align: right;
}

/* Verified Email Display */
.verified-email-display {
    text-align: center;
    font-weight: bold;
    color: var(--success-color);
    margin-bottom: var(--spacing-md);
}

/* Powered by text */
.powered-by-text-ticket-form {
    color: var(--text-light);
    font-size: 0.9em;
    margin-top: var(--spacing-md);
    text-align: center;
    width: 100%;
}
.admin-login-row {
    display: flex; /* Make it a flex container */
    flex-wrap: wrap; /* Allow items to wrap on smaller screens */
    justify-content: center; /* Center items horizontally */
    align-items: center; /* Center items vertically */
    gap: var(--spacing-md); /* Add space between the question and the link */
    margin-top: var(--spacing-md); /* Adjust margin from the separator */
    padding: var(--spacing-sm); /* Add some padding around the row */
}

/* Adjust the paragraph text within the new flex row */
.admin-login-row .powered-by-text-ticket-form {
    margin-top: 0; /* Remove top margin as flex gap handles spacing */
    flex-shrink: 0; /* Prevent text from shrinking excessively */
    text-align: right; /* Align text to right in LTR */
    /* Ensure text aligns left/right in LTR/RTL correctly without changing too much of the original styling. */
}

/* RTL adjustment for the paragraph text */
html[dir="rtl"] .admin-login-row .powered-by-by-text-ticket-form {
    text-align: left; /* Align text to left in RTL */
}

/* Professional style for "Go to Ticket Admin Login" link */
.admin-login-link {
    display: inline-block;
    /* Ensures the link behaves like a block element for padding/margin */
    padding: var(--spacing-sm) var(--spacing-md);
    margin-left: var(--spacing-sm);
    border-radius: var(--border-radius);
    background-color: var(--primary-color);
    /* Primary blue for light mode */
    color: var(--text-white);
    text-decoration: none;
    font-weight: 600;
    transition: background-color 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
    white-space: normal;
    word-break: break-word;
    border: none;
    align-items: center;
    justify-content: center;
}

/* RTL for admin login link margin */
html[dir="rtl"] .admin-login-link {
    margin-left: 0;
    margin-right: var(--spacing-sm);
}

.admin-login-link:hover {
    background-color: var(--primary-dark);
    /* Darker blue on hover for light mode */
    transform: translateY(-2px);
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2);
    color: var(--text-white);
}

/* Responsive adjustments */
@media (min-width: 768px) {
    .form-row-grid {
        grid-template-columns: 1fr 1fr;
        /* Two columns */
    }

    .extra-margin-top {
        margin-top: var(--spacing-xl);
        /* Add extra margin for larger screens */
    }
}

@media (max-width: 767px) {
    .ticket-form-container {
        margin: var(--spacing-md);
        padding: var(--spacing-md);
    }

    .form-row-grid {
        grid-template-columns: 1fr;
        /* Single column */
    }

    .ticket-form-section {
        padding: var(--spacing-sm);
    }

    .upload-controls {
        flex-direction: column;
    }
}

/* Dark Theme Overrides */
body.dark-theme .ticket-form-container {
    background-color: rgba(0, 0, 0, 0.5);
    border-color: var(--border-color-dark);
}

body.dark-theme .ticket-form-header h1 {
    color: var(--primary-light);
}

body.dark-theme .ticket-form-header p {
    color: var(--text-light);
}

body.dark-theme .ticket-form-section {
    background-color: var(--bg-dark-surface);
    border-color: var(--border-color-dark);
    box-shadow: var(--shadow-dark);
    border-left-color: var(--primary-light);
}

body.dark-theme .ticket-form-section h2 {
    color: var(--text-color);
    border-bottom-color: var(--border-color-dark);
}

body.dark-theme .form-group label {
    color: var(--text-color);
}

body.dark-theme .form-group input,
body.dark-theme .form-group select,
body.dark-theme .form-group textarea {
    background-color: var(--input-bg);
    color: var(--text-color);
    border-color: var(--border-color);
}

body.dark-theme .form-group input:focus,
body.dark-theme .form-group select:focus,
body.dark-theme .form-group textarea:focus {
    border-color: var(--primary-light);
    box-shadow: 0 0 0 3px rgba(var(--primary-color-rgb), 0.2);
}

body.dark-theme .input-group .icon {
    color: var(--secondary-color);
}

body.dark-theme .btn-submit {
    background-color: var(--primary-light);
    color: var(--text-black);
}

body.dark-theme .btn-submit:hover {
    background-color: var(--primary-dark);
}

body.dark-theme .btn-secondary {
    background-color: var(--btn-secondary-bg-dark);
    color: var(--btn-secondary-text-dark);
    border-color: var(--btn-secondary-bg-dark);
}

body.dark-theme .btn-secondary:hover {
    background-color: var(--btn-secondary-hover-bg-dark);
    color: var(--btn-secondary-text-dark);
}

body.dark-theme .btn-secondary i {
    color: var(--btn-secondary-text-dark);
}

body.dark-theme .btn-secondary:hover i {
    color: var(--btn-secondary-text-dark);
}

body.dark-theme .error-message {
    color: var(--danger-color);
}

body.dark-theme .verified-email-display {
    color: var(--success-color);
}

body.dark-theme .uploaded-attachments-display {
    background-color: var(--bg-dark);
    border-color: var(--border-color);
}

body.dark-theme .uploaded-attachments-display .attachment-item {
    background-color: var(--bg-dark-surface);
    border-color: var(--border-color);
    box-shadow: var(--shadow-dark);
    border-left-color: var(--primary-light);
}

body.dark-theme .uploaded-attachments-display .attachment-item .file-icon {
    color: var(--primary-light);
}

body.dark-theme .uploaded-attachments-display .attachment-item .file-name {
    color: var(--text-color);
}

body.dark-theme .attachment-preview-list {
    background-color: var(--bg-dark);
    border-color: var(--border-color);
}

body.dark-theme .attachment-preview-list .attachment-item {
    background-color: var(--bg-dark-surface);
    border-color: var(--border-color);
    box-shadow: var(--shadow-dark);
}

body.dark-theme .attachment-preview-list .attachment-item .file-icon {
    color: var(--secondary-color);
}

body.dark-theme .attachment-preview-list .attachment-item .file-name {
    color: var(--text-color);
}

body.dark-theme .attachment-preview-list .attachment-item .thumbnail-progress-bar-fill {
    background-color: var(--primary-light);
}

body.dark-theme .attachment-preview-list .attachment-item .upload-percentage {
    color: var(--primary-light);
}

body.dark-theme .upload-controls .btn-secondary {
    background-color: var(--btn-secondary-bg-dark);
    color: var(--btn-secondary-text-dark);
    border-color: var(--btn-secondary-bg-dark);
}

body.dark-theme .upload-controls .btn-secondary:hover {
    background-color: var(--btn-secondary-hover-bg-dark);
    color: var(--btn-secondary-text-dark);
}

body.dark-theme .upload-controls .btn-primary {
    background-color: var(--primary-light);
    color: var(--text-black);
}

body.dark-theme .upload-controls .btn-primary:hover {
    background-color: var(--primary-dark);
}

body.dark-theme .upload-status-message {
    color: var(--text-light);
}

body.dark-theme .upload-status-message.success {
    color: var(--success-color);
}

body.dark-theme .upload-status-message.error {
    color: var(--danger-color);
}

body.dark-theme .upload-status-message.info {
    color: var(--info-color);
}

body.dark-theme .powered-by-text-ticket-form {
    color: var(--text-light);
}

/* Dark mode specific styles for the admin login link */
body.dark-theme .admin-login-link {
    background-color: var(--primary-light);
    /* Lighter primary color (gold) for dark mode */
    color: var(--text-black);
    /* Ensure text is black for contrast on lighter primary */
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.4);
}

body.dark-theme .admin-login-link:hover {
    background-color: var(--primary-color);
    /* Slightly darker gold on hover in dark mode */
    transform: translateY(-2px);
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.5);
}

/* Ensure the header placeholder also has a z-index and background */
#auth-header-placeholder {
    position: relative;
    /* Essential for z-index to work */
    z-index: 20;
    /* Higher than form container, but below top-level nav if any */
    width: 100%;
    /* Take full width */
    /* Background color is handled by the auth_header.html component's internal style */
}

/* NEW: Wrapper for admin login link and powered by text */
.admin-login-separator-section {
    display: block !important;
    position: relative;
    z-index: 20;
    width: 100%;
    padding-top: var(--spacing-xl);
    margin-bottom: var(--spacing-md);
    flex-shrink: 0;
}

/* Ensure the powered-by text gets correct top margin relative to the new separator */
.powered-by-text-ticket-form {
    margin-top: var(--spacing-lg);
    /* Adjust this value if needed for spacing below the admin link */
}

/* Style for the dotted line and its container */
.admin-login-separator {
    border-top: 1px dotted var(--border-color);
    padding-top: var(--spacing-lg);
    margin-top: var(--spacing-xl);
}

/* Dark theme overrides for dotted line */
body.dark-theme .admin-login-separator {
    border-color: var(--border-color-dark);
}


/* Responsive adjustment for the separator section */
@media (max-width: 767px) {
    .admin-login-separator-section {
        padding-top: var(--spacing-lg);
        /* Less padding for smaller screens */
    }

    .admin-login-separator {
        margin-top: var(--spacing-lg);
        /* Adjust margin for smaller screens */
    }
}

.admin-login-question-text {
    font-size: 0.9em;
    color: var(--text-light);
    white-space: nowrap; /* Prevents the text from wrapping */
    flex-shrink: 0; /* Prevents the text from shrinking */
}

/* Ensure text aligns correctly in RTL */
html[dir="rtl"] .admin-login-question-text {
    text-align: right;
}

/* Styles for verification code sent message */
.code-sent-success-message {
    color: var(--success-dark); /* Dark green text for light theme */
    font-weight: bold;
    font-size: 1.05rem; /* Slightly larger for emphasis */
    padding: var(--spacing-sm);
    border-radius: var(--border-radius-sm);
    background-color: var(--success-light); /* Light green background */
    display: flex;
    align-items: center;
    justify-content: center;
    gap: var(--spacing-xs);
}

/* Dark theme overrides for the message */
body.dark-theme .code-sent-success-message {
    background-color: rgba(var(--success-color-rgb), 0.2); /* Semi-transparent green for dark theme */
    color: var(--success-color); /* Bright green text for dark theme */
}

/* Ensure text is aligned correctly in RTL */
html[dir="rtl"] .code-sent-success-message {
    flex-direction: row-reverse; /* Reverse icon and text direction */
}